Biden Nominates Gen. Lloyd Austin for SecDef with Intel Scandals

It was 2016. Prior to that it was the withdraw of forces from Iraq and Afghanistan. This nomination hearing should be quite contentious. There was also this gem –>

A $500m effort to train Syrian forces against the Islamic State has resulted in only a handful of fighters actively battling the jihadi army, the top military commander overseeing the war has testified.

“We’re talking four or five,” General Lloyd Austin, commander of US Central Command, told a dissatisfied Senate armed services committee on Wednesday.

The training initiative is Barack Obama’s linchpin for retaking Syrian territory from Isis. The Pentagon anticipated in late 2014 that it would have trained 5,000 anti-Isis Syrian rebels by now.

“The program is much smaller than we hoped,” conceded the Pentagon’s policy chief, Christine Wormuth, saying there were between 100 and 120 fighters currently being trained. Wormuth said they were “getting terrific training”.

but read on…

NYT’s: Officials from the United States Central Command altered intelligence reports to portray a more optimistic picture of the war against the Islamic State in Iraq and Syria than events on the ground warranted, a congressional panel said in a report issued Thursday.

The interim report, from a task force established by the Republican chairmen of the House Armed Services Committee, Intelligence Committee and Defense Appropriations Subcommittee, found “widespread dissatisfaction” among Central Command intelligence analysts, who said superiors were doctoring their assessments of American efforts to defeat the Islamic State. Central Command, known as Centcom, is the military headquarters in Tampa, Fla., that oversees American military operations across the Middle East and Central Asia.

“Intelligence products approved by senior Centcom leaders typically provided a more positive depiction of U.S. antiterrorism efforts than was warranted by facts on the ground and were consistently more positive than analysis produced by other elements of the intelligence community,” a news release about the report said.

“What happened at Centcom is unacceptable — our war fighters suffer when bad analysis is presented to senior policy makers,” said Representative Ken Calvert, Republican of California. “The leadership failures at Centcom reach to the very top of the organization.”

The 10-page report detailed persistent problems in 2014 and 2015 in Central Command’s description and analysis of American efforts to train Iraqi forces. Although it offers no definitive evidence that senior Obama administration officials ordered the reports to be doctored, it describes analysts as feeling as though they were under pressure from Centcom leaders to present a more optimistic view of the threat posed by the Islamic State, also known as ISIS or ISIL.

“Throughout the first half of 2015, many Central Command press releases, statements and congressional testimonies were significantly more positive than actual events,” the report said. “For example, a Centcom official stated publicly that a major military assault to take back Mosul could begin as early as April or May 2015.”

Mosul, Iraq’s second-largest city, remains under the control of the Islamic State.

“After months of investigation, this much is very clear,” Representative Mike Pompeo, Republican of Kansas, said in a statement. “From the middle of 2014 to the middle of 2015, the United States Central Command’s most senior intelligence leaders manipulated the command’s intelligence products to downplay the threat from ISIS in Iraq.”

Republicans created the task force after learning that analysts had raised concerns that intelligence about the Islamic State was being manipulated. The report released Thursday is to be followed up by more extensive findings as the investigation continues. There is an additional, ongoing investigation of Centcom intelligence by the Department of Defense inspector general. More here.

*** Biden picks retired Army general Lloyd Austin to run Pentagon - Times of India

Gen. Lloyd Austin III, currently vice chief of staff of the Army, would become the next top U.S. commander for the Middle East — directing the end of the U.S. combat role in Afghanistan — if the Senate confirms his nomination.

Austin, 59, would be the first African-American general to lead CentCom. Nearly all international combat troops are to leave Afghanistan by the end of 2014.

If confirmed, Austin would replace Marine Gen. James Mattis, who took the CentCom helm in August 2010.

Mattis has not yet announced his plans once he leaves CentCom, and his departure appears to be unconnected to the recent scandal involving Tampa socialite Jill Kelley. Mattis has not been linked to the controversy. More here.

 

Sen. Schumer’s Dark Money Going to Georgia

When it comes to dark money, the one senator that shouts the loudest is Sheldon Whitehouse over judge nominations at all lower courts and the Supreme Court. But here comes another lane of dark money so as Senator Schumer says it, we take the Georgia senate race and we can change the country.

Chuck Schumer - Chicago Tribune

Considering the Georgia senate race, Schumer may be a little worried as he said: the Senate should hold hearings on President-elect Joe Biden’s Cabinet nominees before Biden takes the oath of office on Jan. 20.

A dark money organization aligned with Sen. Chuck Schumer (D., N.Y.) funneled a record $40 million to liberal advocacy groups for voter engagement efforts, new filings show.

Majority Forward, a 501(c)(4) nonprofit that is affiliated with Schumer’s Senate Majority PAC, sent the grants to more than a dozen left-wing groups, several of which are active in Georgia’s pivotal runoff elections. The new tax forms show that Majority Forward experienced a financial windfall heading into the 2020 elections. The group raised $76 million from anonymous donors between June 1, 2018, and May 31, 2019. It then flooded 16 liberal advocacy groups with funds for voter registration efforts. The largest grants include $14.8 million to America Votes, $10.1 million to the Black Progressive Action Coalition, and $3.5 million to the League of Conservation Voters.

Many of the groups funded by Majority Forward will be key players in the Georgia runoffs, which will determine control of the Senate. The Black PAC, a super PAC affiliated with the Black Progressive Action Coalition, has already dropped six figures into canvassing efforts for Democratic candidates Raphael Warnock and Jon Ossoff.

Majority Forward also cut a $376,000 check to the Voter Participation Center, a registration group that has been active in a number of states including Georgia. The center has drawn fire for “shaming” people into voting and angered election officials, who say the group’s mailers have contained mistakes. It plans to send additional mailers to over four million Georgians before the runoffs in January.

Majority Forward eclipsed the cash the group raised and spent over its previous three years combined. From mid-2015 to mid-2018, the group hauled in $69 million and disbursed $16 million. Its prior best year came in 2016 when it took in $34.2 million in contributions and passed $9.5 million to other groups working to elect Democrats. The documents showing its activity from mid-2019 to mid-2020 will not be available until late next year.

Scott Walter, president of the Capital Research Center, said nonprofits like Majority Forward are as important as explicitly partisan outfits like campaigns and party committees. “[M]ost people don’t realize the politicized (c)(3) river of money is several multiples larger than the ‘hard’ political money river and the (c)(4) independent expenditures river combined,” Walter told the Washington Free Beacon.

While Majority Forward primarily funds other advocacy nonprofits, the group also injected more than $10 million directly into the 2020 election. It pushed the majority of that cash through the Senate Majority PAC, with which it shares personnel and office space. Both groups are led by J.B. Poersch, a Schumer ally, and their relationship has been described as “ridiculously cozy” by watchdog groups.

Majority Forward did not respond to a request for comment.

 

About that Laptop and Failing to Register as a Foreign Agent

Poor Mr. John Paul Issac, terrified by death threats has closed his business permanently and left town to an undisclosed location. No one in the Biden operation has said a word or has offered any remorse for the fellow.

An exterior view of "The Mac Shop" in Wilmington, Delaware is seen on October 21, 2020. - The New York Post last week revived allegations against Hunter Biden with a story claiming it had obtained documents from a laptop owned by the former vice president's son which was brought in for repairs to the shop in April 2019 but never picked up. The Post claimed that emails found on the laptop showed that Hunter Biden introduced his father to a Burisma advisor, Vadym Pozharskyi, in 2015 and contradict Joe Biden's claims that he never spoke to his son about his overseas business dealings.  Mac Isaac’s lawyer, Brian Della Rocca, confirmed to the Delaware News Journal that Mac Isaac had closed the shop, but did not say whether his client had left town. He did claim that his client had received death threats. Della Rocca told the Journal that his office had communicated with Wilmington FBI agents and Delaware’s Assistant United States Attorney Leslie Wolf about the situation, saying, “I’ve been in touch with federal law enforcement, yes.” More here.

National Legal and Policy Center filed a 12-page complaint with the Department of Justice demanding an investigation of Hunter Biden, the Truman National Security Project, and the University of Pennsylvania and its Penn Biden Center, to determine whether they are in compliance with the Foreign Agents Registration Act for engaging in political activities on behalf of Burisma and Chinese interests.

NLPC’s complaint draws upon recent press reports that disclose incriminating emails and text messages on Hunter Biden’s laptop computer which is in the hands of the FBI and statements against Hunter and his father by Tony Bobulinski, Hunter’s partner on Burisma, the Ukrainian oil company.  Bobulinski was recently interviewed by the FBI in a criminal investigation into activities that most likely involve money laundering, tax evasion, wire fraud, and other crimes, and implicates his uncle James Biden, and his father, Joe Biden.

The complaint cites one such text message on May 1, 2017 by Hunter to Bobulinski regarding their Chinese energy client, CEFC, “We don’t want to have to register as foreign agents. . . which is much more expansive than people who should know choose not to know.”   In another email, April 17, 2015 Burisma’s Vadym Pozharski thanks Hunter for arranging a meeting with his father, who was then Vice President.

Hunter served as a board member until 2019 on the liberal Truman National Security Project along with the Sally Painter, COO of Blue Star Strategies, a lobby firm retained by Burisma to promote its interests before the State Department.  The Truman Project, which endorsed Kamala Harris in 2016 for her Senate race, failed to note on its 2017 tax filing that Hunter and Painter had a business relationship with each other through Burisma.

Finally, NLPC demands that DOJ investigate the source of over $22 million in anonymous donations from China to the University of Pennsylvania and its Penn Biden Center that may have been earmarked to promote Chinese interests and thus trigger registration as foreign agent.

“The evidence uncovered so far is only the tip of the iceberg and more is coming out every day,” said  NLPC Chairman Peter Flaherty. “The Justice Department and the FBI must conduct a prompt investigation of NLPC’s complaint and bring appropriate enforcement actions, whether for FARA violations or other illegal conduct,” said Paul Kamenar, NLPC’s counsel who drafted the complaint.

 

Carter Page Sues Them all for $75 Million

Yippee!!

Former Trump adviser Carter Page has filed a $75 million lawsuit against multiple high-ranking Department of Justice officials—including the Department of Justice itself, the FBI, James Comey, Andrew McCabe and several others—over what the suit claims are violations of Page’s Constitutional rights stemming from surveillance carried out on him years ago.

Carter Page Sues Comey, DOJ And Others For $75 Million Over Crossfire  Hurricane Abuse – Finanz.dk photo

The lawsuit seeks “accountability and damages against the individuals and agencies” who reportedly wronged Page via “unlawful surveillance and investigation.” The suit alleges that Page was targeted for surveillance “because of his lawful association with the 2016 Presidential campaign of Donald Trump.”

The suit argues that “four false and misleading warrant applications” permitted government officials to “engage in electronic surveillance” of Page. The Justice Department has conceded that it had insufficient evidence to justify at least two of the four warrants used against Page.

The defendants in the case, the suit claims, “fabricated or intentionally disregarded critical evidence, and misled the [Foreign Intelligence Surveillance Court], in order to obtain the FISA warrants”.

“This case is about holding accountable the entities and individuals who are responsible for the most egregious violation and abuse of the FISA statute since it was enacted over forty years ago,” the lawsuit states.

Carter Page is seeking a jury trial.

Included in the lawsuit are:

JAMES COMEY7845 Westmont Ln.McLean, VA 22101,

ANDREW McCABE42751 Summerhouse Pl. Broadlands, VA 20148,

KEVIN CLINESMITH1375 Keyon St. NW, Apt. 607Washington D.C., 20010,

PETER STRZOK3214 Prince William Dr.Fairfax, VA 22031,

LISA PAGE1229 D St. NE Washington D.C., 20002,

JOE PIENTKA III3227 20thRd. N. Arlington, VA 22207

STEPHEN SOMMA6 Overlook Dr.Madison, CT 06443,

BRIAN J. AUTEN10245 Quiet Pond Ter.Burke, VA 22105,

DEPARTMENT OF JUSTICE,950 Pennsylvania Avenue, NW Washington, DC 20530-0001,CIVIL NO.:JURY TRIAL DEMANDED Case 1:20-cv-03460 Document 1 Filed 11/27/20 Page 1 of 59

The hearing held by Chairman Lindsey Graham of the Senate Judiciary Committee, provided the teeth and the bite of the Carter Page lawsuit with some admissions by Defendant Andrew McCabe as follows:

On November 10, 2020, Defendant Andrew McCabe testified in front of the Senate Judiciary Hearing that “any material misrepresentation or error in a FISA application is unacceptable. Period. The FBI should be held to the standard of scrupulous accuracy that the [FISA] court demands.” When pushed to explain “Who is responsible for ruining Mr. Carter Page’s life?” McCabe finally responded, “We are all responsible for the work that went into that FISA.” This lawsuit seeks that accountability and damages against the individuals and agencies who wronged Plaintiff, Carter W. Page (“Dr. Page”).

Specifically, Dr. Page seeks relief herein for Defendants’ multiple violations of his Constitutional and other legal rights in connection with unlawful surveillance and investigation of him by the United States Government. Dr. Page was targeted because of his lawful association with the 2016 Presidential campaign of Donald Trump. Dr. Page is entitled to relief for Defendants’ unjustified and illegal actions (including violations of federal criminal law), which violated federal statutes enacted to prevent unlawful spying on United States persons, as well as the Constitution.

The 59 page lawsuit is found here.

Facebook About to Buy Kustomer (chatbot)

Nothing is real anymore and that is true for customer service…chatbot systems handle your needs, or rather don’t so, it stands to reason that Facebook is about to buy Kustomer for just a mere $1 Billion. Once the transaction is completed, Mark Zuckerberg will have yet another excuse to offer when questioned in congressional hearings.

Manage High Support Volume Effortlessly | Kustomer Support Platform

Customers have high expectations when it comes to the level of service they demand from brands. While the American Express Customer Service Barometer found that Americans are willing to spend up to 17% more on businesses with excellent customer service, the top reason most customers switch products or services is because they feel unappreciated by the brand. In fact, 33% of Americans are inclined to switch to a different company after a bad experience.

Unfortunately for companies, the cost of human support is high. Introducing artificial intelligence (AI) into operations is one way companies can control costs while improving their service abilities and maintaining the human touch that makes customers feel appreciated and valued.

What Is AI Customer Service?

While AI and machine learning may at first appear to threaten the customer service industry, they actually have the power to make customer service agents’ jobs less time-consuming and more fulfilling.

Integrated AI can instantaneously retrieve the data an agent needs, while the agent or support team deals directly with the human side of customer service. This eliminates the need for human agents to run multiple systems simultaneously to address customer inquiries. Rather than employ agents to work 24/7 in a call center, AI can be used to field and classify calls and messages so human agents are then able to work more reasonable shifts with increased efficiency and reduced physical and mental stress.

Through intuitive machine learning that constantly works to improve itself, AI allows companies to be present to the very best of their abilities along every step of the customer journey.

Kustomer CRM Available in Shopify Plus Certified App Program | Kustomer

How Are AI and Machine Learning Being Used in Customer Service?

There are plenty of reasons why AI and automation should be loved, especially when it comes to customer service capabilities. Here are a few ways the technology is already being used:

Chatbots

Everyone has had the experience of needing a simple question answered by a brand, only to dread having to jump through customer service hoops just to get someone on the phone who may or may not have the answer. Conversational chatbots can make these conversations more seamless. Not only do conversational platforms help cut costs, they also can help your customer service scale and enable your agents to have more meaningful and productive conversations. By using chatbots to aid your live chat operations, your business will be able to engage customers in real time without the need for an around-the-clock staff.

Amazon, for instance, uses chatbots that leverage the data the company collects on all of its customers and their past orders. By allowing chatbots to access information about the customer’s past preferences, you can have the chatbot interact with customers up to the point where an agent is needed. Once the conversation is transferred to an agent, they can pick up where the chatbot left off. More here.

(Reuters) – Facebook Inc said on Monday it would buy customer service startup Kustomer, as the world’s largest social network adds tools to attract more sellers to its platforms.

Kustomer allows businesses to aggregate customer conversations from multiple channels into a single-screen, and also to automate some of the responses to prospective buyers. The New York-based firm already has its services integrated on Facebook Messenger and Instagram.

The deal will also enable Facebook to scale up its WhatsApp Business service, as more companies flock to the instant messaging app to answer customer queries during the COVID-19 pandemic.

Financial details of the deal were not disclosed.

The Wall Street Journal, which first reported about a likely acquisition, said the transaction valued Kustomer at $1 billion.

Facebook has doubled down on its e-commerce push, betting that it would help generate fresh ad revenue as user growth slows.

Earlier this year, it launched Shops, a service that allows businesses to display and sell products across Facebook’s platforms.